Shipping

Shipping & Handling Information.

  • Please allow 6 - 12 days for your custom print to be created.
  • Please allow 7 - 15 days for your custom print & frame to be created.
  • We offer free shipping on rolled and framed prints within Australia.
  • We offer free shipping on rolled prints worldwide.
  • We do not ship framed prints internationally. If you have selected a framed print option and require international shipping you will not be able to check out.
  • Signature is required on delivery of all orders.

Frequently asked questions.

Q: Why do you roll the prints?

A: It's the safest way to send your custom print via post. It is carefully rolled then wrapped in thin wafer paper and bubble wrap. This ensures none of the prints edges are ruined or the print is creased.

Q: What shipping provider do you use?

A: We prefer to ship with Australia Post or TNT.

Q: Can i getting tracking information?

A: Yes, once your rolled print or print and frame has been created we will provide you with tracking information.

Q: Why is signature on delivery required?

A: We like to know that your custom print is safely delivered to you. You have patiently waited for it to be created and posted. We wouldn't want to get all this way to have it lost in transit. Cast Away is a great movie but Tom Hanks didn't pay for your photo.

Q: Do you deliver to PO boxes?

A: At this time we do not ship to PO Boxes.

Q: What countries do you deliver to?

A: At this time, Anj Semark ships all product options within Australia free of charge. We do ship worldwide however we only ship the rolled prints outside of Australia.

Q: Do you deliver to PO boxes?

A: At this time we do not ship to PO Boxes.

Q: What countries do you deliver to?

A: At this time, Anj Semark ships rolled prints to the following countries. United States, United Kingdom, Singapore, New Zealand, Mexico, Japan, Italy, Germany, France, China, Canada, Brazil.

Q: Do I have to pay for any import tax duties?

A: Yes, all international customers are required to pay for any customs/import duties & taxes. Please contact your local customs office for further information.